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Terms of Service

Last updated: April 1, 2026

By downloading, installing, or using Chatsey Care ("the App"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the App.

1. About Chatsey Care

Chatsey Care is an AI companion application designed for seniors and their families. It provides conversational AI, educational courses, daily check-ins, safety features, and wellness tools. Chatsey Care is not a medical device, not a substitute for professional medical advice, and not an emergency service.

2. Eligibility

You must be at least 18 years old to create an account. A family member or caregiver may set up the app on behalf of a senior with their consent.

3. Subscriptions & Payments

  • Weekly: $9.99/week
  • Monthly: $29.99/month
  • Annual: $299.99/year

All subscriptions are billed through Apple's App Store and subject to Apple's terms. Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period. You can manage or cancel subscriptions in your device's Settings > Apple ID > Subscriptions.

4. Free Trial

We may offer free trial periods. If you do not cancel before the trial ends, your subscription will automatically begin and you will be charged.

5. Acceptable Use

You agree not to:

  • Use the App for any unlawful purpose
  • Attempt to reverse engineer, modify, or distribute the App
  • Use the App to harass, abuse, or harm others
  • Share your account credentials with unauthorized parties

6. Health & Safety Disclaimer

Chatsey Care is a wellness and companionship tool. It is not a medical professional. Features like Skin Check AI and health tracking are for informational purposes only and should not replace consultation with qualified healthcare providers. In an emergency, call 911. If you are in crisis, call or text 988.

7. Intellectual Property

All content, features, and functionality of Chatsey Care — including Chatsey, ChatseyBrain, and all companion characters — are owned by BTS Innovations LLC and protected by U.S. and international copyright, trademark, and patent laws. Patent pending.

8. Privacy

Your use of the App is also governed by our Privacy Policy.

9. Limitation of Liability

To the maximum extent permitted by law, BTS Innovations LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the App. Our total liability shall not exceed the amount you paid for the App in the 12 months preceding the claim.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the App after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms are governed by the laws of the State of Florida, United States.

12. Contact

BTS Innovations LLC
Email: legal@btsinnovationsllc.com
Florida, United States